With Strategic Link’s General Support Agreement you secure a block of time, which you can make use of as needs arise within your organization. For this service, Strategic Link provides the following:

Technology Audit	Backup and Recovery	IT Facility/Data Center Review
Anti-Virus Updates	Business Continuity Planning	Software Application Support
SPAM Filtering	PC/Server Maintenance	Reviews and Recommendations
Software Licensing Review	Bandwidth Monitoring	Voice/Data Contract Management
Directory Health Checks	Documentation	Detailed Activity
Vulnerability Assessment