StrategicLink implements and supports a wide range of software, platforms and services.

Infrastructure standup (standalone, virtualization, cloud)

Endpoint Management (SCCM, Intune, Group Policy)

Endpoint Security (Antivirus/EDR, Crowdstrike, Defender, SentinelOne, Carbon Black, etc)

Systems Backup (Veeam, Symantec, Cohesity, Barracuda, DPM, and cloud services)

Email, Collaboration and Security (Microsoft 365, Google Workspace, Exchange)

Storage Systems (SAN, NAS, Cloud)

Public Key Infrastructure (PKI) Services

Scripting and Automation

File, print and content server Migrations

Cross forest and cross tenant directory

Virtualization platform migrations (Hyper-V, VMware, Azure)

On premise or hybrid to cloud

Mergers and acquisitions

The information system platform is critical to day to day business. Businesses expect a stable and robust computing platform that is available, healthy and secure on a 24x7 basis. StrategicLink Consulting, Inc. tailors its information technology support programs to suit each client’s needs.
Total Support Program

The Total Support Program is StrategicLink’s flagship subscription service. Our fully customizable, proactive, yet responsive offering can be tailored to your business needs while providing you with a predictable quarterly cost for our IT support services.

Regular full or half day visits (onsite or remote)

Remote monitoring of systems, services and backups

Scheduled patching, updates and restore tests

Regular system health checkups

IT planning consultations

Management of third party contracts and subscription services

12x5 Business Day Support

Four Hour Response SLA

Priority Scheduling

Waived Travel Fees

Predictable Quarterly Billing

General Support Block

Our General Support Program is a perfect fit for organizations that have a well-oiled IT department, but still need some assistance now and then. Whether you just have a quick question, a few lingering tasks that need to be completed, a minor project or just need a consult, StrategicLink has got you covered. The program leverages a bank of pre-paid support hours that can be refilled when the balance gets low, just like a calling card.

12x5 Business Day Support

Four Hour Response SLA

Priority Scheduling

Time & Materials
Our Time and Materials agreement gives you the flexibility to only pay for the services you need when they’re provided.

The T&M program is considered “best effort” for availability and response time, and is billed semi-monthly.